Shipping Times
Orders are printed on demand with excessive amounts of love at our studios in Australia, the US and Europe — whichever is closest to you. Below are estimates for how long your threads will take, including printing and delivery.
Australia & NZ
| Shipping | Delivery Time | Service |
| AU Standard | 6-8 business days* | Australia Post |
| AU Express | 3-4 business days* | Australia Post |
| AU Premium Express | 1-3 business days* | StarTrack |
| NZ Standard | 7-11 business days | Seko Parcel |
| NZ Express | 4-7 business days | DHL Express |
*Please allow an additional 2-3 business days for NT & WA deliveries.
United Kingdom & Europe
| United Kingdom Standard | 8-12 business days |
| Europe Standard | 8-12 business days |
United States & Canada
| United States USPS Standard | 8-12 business days |
| Canada Standard | 8-12 business days |
Asia Pacific
| International Standard | 8-10 business days |
| International Express | 5-7 business days |
The fine print (the friendly kind)
Tracking. Every order ships with tracking. Keep an eye on your parcel any time via Track Your Order — you'll also get tracking updates by email once your order ships.
Made to order. Most of our products are printed on demand just for you, and the estimates above already include printing time. Pre-made items (like limited drops) may ship faster. During peak periods (major sales and the holiday season), please allow a few extra business days.
Taxes & duties. Prices include GST/VAT where applicable — the price you see at checkout is the price you pay. Because we print locally in your region wherever possible, the vast majority of orders arrive with no extra import charges. If a shipment does cross a border, your local customs office may occasionally apply import fees — if that happens unexpectedly, contact our support legends and we'll help sort it out.
Wrong address? If you've made a mistake in your delivery address, contact us as soon as possible at hello@threadheads.com. We'll do our best to update it before your order ships — once it's with the carrier, we can't redirect it.
Delayed or lost parcels. Carriers occasionally have hiccups. If your tracking hasn't moved for 5+ business days, or your order is well past the estimates above, get in touch and we'll chase it up with the carrier and make it right.
Last updated: 1 July 2026
Shipping FAQ
Do you ship overseas?
We ship awesome clothes to the following countries...
Asia Pacific: Australia, New Zealand, Japan, Singapore, Hong Kong, South Korea, Indonesia, Taiwan, China, Malaysia, Thailand.
North America: United States, Canada.
Europe: United Kingdom, Austria, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland.
How can I track my order?
You will receive an automated tracking number once your order has been dispatched. You can also track your order in your Threadheads account here.
Will I be charged customs or import fees for international orders?
Please note some international orders will occasionally be charged customs or import charges upon arrival in the destination country. We are not responsible for these charges.
If you are ordering from the United States, United Kingdom or Europe, duties and taxes are calculated based on local regulations and automatically applied to the value of your cart under the "Duties" section during checkout. This ensures that you will not be required to pay anything extra upon the delivery of your goods.
If you are ordering from Switzerland and Norway, duties are not charged at the time of checkout. Depending on the total value of your order and local customs thresholds, you may be required to pay duties at the time of delivery.
If you need more information on potential duties or assistance with calculating these, please reach out to our customer service.
Do you offer click and collect?
We offer click and collect for Melbourne customers. Simply select pickup at the first stage of checkout 😎
Our current pick up times are 7:30am-3pm Monday to Friday. If you need to pickup at a time outside these hours, please get in touch with us and we'll be happy to accommodate.
Our complete address is 68 Keys Rd, Cheltenham VIC 3192.