Returns & exchanges
Because we want to make sure you're 100% satisfied with your Threadheads order, we offer exchanges on retail items that are unworn & in the same condition received for up to 30 days after purchase. So if it's the wrong size or something else isn't quite right, click here to visit the returns centre.
*Please note a maximum of 5 items can be returned per order, as we need to print replacements from scratch.
Orders & shipping
99% of the time, it's due to our email notifications being sent to your spam inbox, so be sure to check there. You can also add firstname.lastname@example.org to your trusted contacts list.
We do offer click and collect, but it isn't enabled as default. Reach out to our customer service team at email@example.com and we can activate it for the day. Then you'll be able to select the option at checkout.
Product & sizing
Your threads should last a long time with a little love and tender care. Always, the first thing to do is turn them inside out. Machine washing is totally fine but try to make sure it's a cold wash and gentle cycle. You can also throw them in the dryer but it's better to air dry. There will be some minor shrinkage after washing, which is standard cotton 101.
All threads are printed, packed and posted from Melbourne, Australia. The garments are designed by AS Colour and ethically manufactured in Bangladesh, one of the largest garment production capitals in the world.
While we would like to use all-Australian products this is unfortunately not possible due to the costs involved and the lack of local manufacturers that exist these days.
We add fresh designs every Tuesday! If you want to keep up-to-date, subscribe to our emails and follow us on social for the latest prints.
Variances in sizing are impossible to avoid during production. The measurements provided in our size charts are just an indicator of sizing, so please allow for variations of 1-2 centimetres.
Sure you can. Just email us and we'll customise the order to your liking!
Yes! Just go through checkout as usual and you can select Afterpay as a payment option at the end.
PayPal, Afterpay, Zip Pay, Shop Pay, Apple Pay, Google Pay, plus the usual Mastercard and Visa. Thread Pay coming soon!
All Threadheads apparel is printed on demand, which eliminates the waste commonly caused by over-production in the fashion & apparel industry. We use water-based pigment inks that are OKEO-TEXT certified and CPSIA compliant.